I purchased 9 Dobot Magicians 1.5 years ago to use in my classroom. I have been experiencing major issues when it comes to using them. Last year students could get the robot to connect but it was very intermittent. Most recently I cant get any of the robots to be recognized with the software. I also have experienced 3 of the 9 laser engravers do not work.
Is there any way I can get the robots to connect? I have the newest software version, the computer recognizes the device but the software will not allow me to connect or update firmware etc.
What can I do about the faulty laser engravers?
Having purchased 9 of these, this is a huge investment and we have had nothing but problems.