Have you ever encountered an Arlo Camera Offline Issue? If yes, then no need to worry. Here we will provide you with some simple and easy methods that will help you with the same.
Arlo is a wireless smart home HD security camera that comes with essential features like live viewing, necessary notifications, and two audio. If you have installed the Arlo camera at your home or office, then there is nothing else you need.
But sometimes, users encounter the Arlo Camera Offline Issue. Facing such issues with the Arlo camera is quite common that every user encounters with their camera.
There could be numerous reasons that can lead to the same problem. However, it does not matter what are the causes of the problem, it is necessary to fix it as soon as possible.
The good thing is that this camera is going offline issue is curable and can be fixed in just a few simple steps. Rectifying this issue does not need too much workaround
If you are also one of those, who is struggling with the same problem and wondering how to fix it. Then go through the following troubleshooting methods to rectify the same.
What are the Causes of the Arlo Camera Offline Issue?
Before you start finding and implementing solutions to fix this problem, it is required to get familiar with the causes of the issue. So, below are some common causes for the same issue.
- The camera is unable to sync with the base station.
- Weak and slow internet connection.
- The camera is placed far from the router.
- Batteries are not inserted properly.
Methods to Rectify the Arlo Camera Offline Issue
Hope now you have understood, what are the causes of the issue. Now it is time to resolve this as quickly as possible. Following the below troubleshooting methods to fix the camera is an offline problem.
1. Check your Internet Connection
Whenever you encounter the Arlo Camera Offline Issue, first you should check your internet connectivity. Slow and weak connections can lead to this problem.
So, in this, you can try to connect with another WiFi network to check its performance. You can also restart your router, this will fix the bugs that are causing the offline error.
And if you have recently changed home network credentials, then you have to re-sync the camera to the same. Because the camera might be using the old credentials.
2. Check the LED Light Behavior
If the WiFi connection is fine, then you should check the LED light behavior of the camera. This tells the status of the wireless camera, and can also tell why your camera is going offline.
If you see the LED light color is amber, then this indicates that the battery is low and needs to be charged. To charge the batteries, you can attach the charging cable to the camera.
You can also take out the batteries for a couple of minutes, and reinsert the batteries to check whether the problem is solved or not.
3. Reboot the System
If still facing the issue, then try to reboot your system. Doing this will help in resolving minor glitches and also give a fresh start to it.
Rebooting does not require any workaround. To do this first you need to unplug the power adapter from the wall outlet. Then leave the device unplugged for some minutes.
After that, replug the device and you will be able to see the green light on the base station, indicating that it is connected to the internet.
4. Keep the Camera Closer to the Base Station
The Arlo Camera Offline Issue can also occur if the camera is placed far from the base station. So, if the camera is placed too far away from the base station, the camera will keep going offline.
In this, you need to ensure that the camera is placed within 300 feet of the base station and that there is no metal or thick wall in between.
As such objects can interfere with the signals of the camera and show the going offline problem. So, for this, you need to reconnect the camera to the base station.
5. Keep the Other WiFi Devices Away
If the other WiFi router is placed closer to the smart hub. Then there is a possibility that you can experience wifi signal congestion.
So, in this case, you should move the base station to another place away from the other WiFi.
Sum up
Certainly, the above problem-solving methods will assist you with how to fix the Arlo Camera Offline Issue.
To resolve this problem, all you need to do is, obey the above easy and simple instructions as given.
So, before you go outside and start seeking assistance from someone, it is recommended to obey the above steps to do the same.