Z axis problems in MOOZ 2

#1

Using Ultimaker Cura, I generate the G-Code file and when trying to start printing the Mooz 2 starts moving only the x and y axes.

The z axis is stuck up and does not go down to be in contact with the bed. Despite the fact that I reset it to zero and then the 3 point setting. It is as if the Mooz does not save the Z axis.

Does the motherboard PCB use a battery that needs to be changed?

Any help is useful.

Thanks

Pablo

#2

Before 3D printing, please set the height of the zero point.Please refer to the video in the link.

#3

https://drive.google.com/file/d/1hElNhjJ7BsQq6cLVsDYaFYgVf3ZISAo5/view?usp=sharing

#4

I have the same issue. I followed the video, reset it. The top is 0 and at the bed it is -127 Z axis. I have tried to reset it multiple times but it keeps the 0 setting at the top and prints in the air, not on the bed.