Mooz2 not reading sd or udisk

#1

Hi, I ave a new mooz 2 set it up went to update , said was up dated - ok updated the touchpad , now the sd card or the udisk will not read any files, tried re updating firmware by incimenting the # the touchpad just says sd card ok - will not update or read any files

Help

#2

I have the same problem SD card reader will not read any SD cards. I have verified that they are FAT32 formatted and are less than 32Gb. I have tried with only one single file on the SD card, both GCode file and a Update for the touchpad but nothing shows up.

#3

There can only be one update file in the SD card. First, determine if the firmware has been updated successfully. All gcode files and update files can only be read in the root directory.

#4

In my case i have followed the these rules:

  1. Only one update file at a time in SD card
  2. files located in root directory
  3. SD card FAT 32 16GB
  4. Model files in the root
  5. 1 or 2 model files on the SD card does not make any difference Mooz does not read anything.
#5

Same issue - Mooz 2 and will not see the SD card or the USB drive - both of which are:
Fat32
Less than 8 GB (usb is 2 GB)
only 1 file in root
can’t see anything
Won’t upgrade wont work at all

Boots up says SD card is good
The new menu on the touchpad is also a pain will not keep English keeps going back to Chinese.

I was one of the original Kickstarter supporters and the USB never worked from day one and the Keypad SD would not lock the sd card in - have to hold it with my finger nail.

Anyone fix the non readable SD or USB yet???