M1 Troubleshooting


Hi, Team!

I can´t to connect the M1:

  • The Red and Green Lights remains ON.
  • COM port and IP stays “Unavailable”.
  • When I try to connect, the system show the box message “Connect error! Dobot M1 is working in broken mode. Please contact technical suport engineer.”.
  • I can’t turn off by the switch, only when I unplug the power outlet.

Thanks for help!


Hi Robert,
Have you solved the problem now? Please contact an email to support@dobot.cc