M1 Troubleshooting


#1

Hi, Team!

I can´t to connect the M1:

  • The Red and Green Lights remains ON.
  • COM port and IP stays “Unavailable”.
  • When I try to connect, the system show the box message “Connect error! Dobot M1 is working in broken mode. Please contact technical suport engineer. 192.168.1.19”.
  • I can’t turn off by the switch, only when I unplug the power outlet.

Thanks for help!