I just got the Dobot MOOZ 2 yesterday (the awesome 3-in-1), put it together, and… now, nothing. It looks like all the electronic parts are there, but the touchscreen doesn’t appear to have any kind of usable interface on it. Everything is in Chinese, and none of the buttons create any sort of interaction with the machine. (We have the 3D printer module plugged in first.)
I did try to download the latest firmware for MOOZ 2 and I loaded into onto a thumb drive that I formatted to FAT32 as per the ReadMe.TXT instructions. It says that it’s supposed to read it and automatically update as soon as it’s powered on, but it doesn’t appear to do anything. At any rate, the touchscreen gives me a number pad, but nothing we received with it suggests anything about a number. We looked up other unboxing videos online and every one of them comes with a pre-programmed touchscreen and the whole nine - nothing like our experience at all.
On top of that, my computer doesn’t recognize that the MOOZ is installed at all, it only reads a USB device with no features. Are there drivers that I can install on my side? I’m running Windows 10 Pro with the latest updates on an Alienware Aurora R4 desktop. Is there a package I can update on my side? I even tried to use the Ultimaker Cura designer program to talk to the 3D printer, and while it recognizes that it’s set up for the Dobot MOOZ, it doesn’t recognize that the printer is there despite being powered on, and while it gives me an option to update the firmware through the Cura interface, it seems to want a .hex file instead of the .bin that was included in the listed firmware update.
So, is there a remedy for all this? Did I get a bad Moose?
– DG Swain