Are we all getting the run around? Has anyone here actually received helpful advice from the support staff of Dobot?
I recently posted “Firmware Upgrade Issues” and I felt like I was getting the run around before I even came to these forums. From most of the topics I have read, it doesn’t seem like many people, or anyone for that matter; is getting their problems fixed. Especially when it comes to firmware issues.
Support, can you please tell me why I have not heard from anyone in over 2 weeks? I posted here 7 days ago, I emailed support 7 days before that, on a case that has been open since April 17th!