Thanks for replying. It is unfortunate that I had to go this far to get a response. I’m not usually a jerk like I was on this forum. I felt completely let down and wanted to warn others to prevent them from the same experience.
In one of the posts on this forum, someone was told to send the email to firstname.lastname@example.org, so I did that on May 13th then again on May 15th. I also posted on this forum here Mooz 3 = Nice parts that do nothing! . This is the first response I have received.
I did manage to get the unit to move by re-applying the firmware with a different SD card. I still could not get the touch screen to work even though I was able to get that firmware updated as well. It would also not connect with Octoprint. I could get the unit to move but not print. It just burned a couple of holes in the print bed and made plastic spaghetti.
There is a major flaw in this unit and it could just be a weak heating element but the nozzle will never reach the correct temp to print with the fan on. When I disconnected the fan, it was able to reach the correct printing temp but now I have a high probability of melting the filament all the way up to the bowden tube.
If you are willing to assist, I might re-assemble the parts that are now in a box. Before I start, I have a few questions.
- Have you seen the nozzle heating problem before and found a solution?
- Have you seen the touch screen problem before and found a solution?
- Will you share the firmware source?
- Are there plans to update to Marlin 2.0.x?
To 3D_man, my apologies for hijacking your thread. Further conversations will be under a new post.