Connected but not working


It has been working well for a week but suddenly failed. On Dobot Studio, it can connect and upgrade firmware. But the Magician’s light is orange (instead of green). Pressing reset button would make it beep and still no response.

Dobot Studio seems to treat the Magician normally. When pressing playback, it will through previously recorded commands. But the motors just don’t run.

Is there any way to diagnose this?

Basic information
Dobot Studio v1.4.8
Dobot Firmware 3.2.0 (and it says connection is well)
Windows 10 Pro


Hello arronf,

can your Magician drive to Home? Does the problem occur, if you update DobotStudio to Version 1.4.9 or higher?
Please ensure that your main board in the bottom is not damaged. If you want to check it, you have to remove the rubber feet and loosen the four screws.

Kind regards


Hey! Were you able to find the solution to this? I have the same issue. All power connectors are fine, though the light remains orange, no matter what I do.