Dobot Studio - Gripper drop down control does not show up


#1

I have the Dobot Studio installed on a laptop, and when I log in to control it, everything works fine. I have a student who logs in, and when he does, everything looks right except the drop-down to disable/open/close the gripper isn’t there. It’s not that it’s gray and not available. It’s simply not there. At all. He has connected to the Dobot, chosen “Gripper” from the tool list at the top of the software window. He has all of the controls and other options. He has the check boxes for “Laser” and “Suction”. No gripper controls.

Does anyone have any ideas?


#2

Hi, look at this script example maybe can help you.
dType.SetIODOEx(api, 1, 1, 1) Gripper closed

dType.SetIODOEx(api, 1, 0, 1) Gripper open.


#3

Are there more pictures or video information for reference?


#4

Not really, but it’s pretty simple. The attached is MY view when I log in to the laptop. When the student logs in, he sees the exact same thing except the gripper controls (circled in yellow) do not appear. They’re simply not there.


#5

Sorry, this may be an unknown error. It is currently unknown that we have not encountered the same error. Please let your students try to download the latest version of dobotstudio on the official website of dobot.https://www.dobot.cc/downloadcenter.html


#6

“Please let your students try to download the latest version of dobotstudio on the official website of dobot.https://www.dobot.cc/downloadcenter.html

We are using the latest version. Also, to reiterate, we are using the same computer, and thus the same installed software. When he logs on to the computer, he has this issue. When I log on, I do not.