Crasch on 3d print start

#1

magician mg 4

crasch on 3d print start, despite i follow oll instructions to set coordinates, m415,

pls help…thanks Vlado

#2

Dear vlado14
We are glad to be of service.
Actually, your problem is quite complex and it is difficult for us to provide an immediate solution.
We recommend that you send specific information to the email address: support@dobot.cc
We recommend that you provide information such as, product model, Serial Number,software version, hardware version information (which can be found in the software), video of the exception and specific engineering files.
We will have experts at your service.
Best wishes