Communication problems between the Harm and Dobot Studio


#1

We have a Dobot Magician at school. Now, we having communication problems between the harm and Dobot Studio. When we try to download the firmware the communication is terminated. The hand teach in the harm and the “home” button in the software, also do not works. It looks like a firmware problem. In the link below we send a video to give you an idea of the problem. Any suggestions to solve the problem?

Regards
Pedro Raposo