Cannot heat the noozle, pad says "No Material!"


#1

Hi, i have a problem that i cannot heat up the noozle,
when i press the noozle icon on the touchpad nothing happens…
neither i can heat up the bed…
when i press the E letters i hear the mottors working though… and i can also turn on and off the fan… but noozle and the bed are not showing any information on the touchpad…

I just bought opened and installed the printer…


#2

Please insert the consumables correctly into the 3D print head。


#3

In some official video tutorials it is shown that the noozle can be heated without the material… but never the less, when i try to print a default file my noozle is not getting warmed at all


#4

Hello, the old version of the firmware does not include consumables detection, but the new firmware must be inserted into the consumables to be used.